Water Heating Services
Reliable hot water matters every day. Proflow provides water heater repair, installation, replacement and maintenance for residential properties, with service for conventional hot water tanks, tankless systems, gas water heaters and electric water heaters.

Start with the right water heating service.
Whether hot water has stopped, the existing unit is reaching the end of its useful life, or you are planning a new installation, start with the service that best matches the situation.
Water Heater Repair
Diagnosis and repair when hot water is unreliable, insufficient or the system is not operating normally.
Explore Repair →02Water Heater Installation
Installation for new water-heating equipment with attention to the property, system type and hot-water demand.
Explore Installation →03Water Heater Replacement
Replacement options for aging, damaged or unreliable equipment when continued repair no longer makes sense.
Explore Replacement →04Water Heater Maintenance
Routine service focused on system condition, operation and issues that may affect dependable hot-water delivery.
Explore Maintenance →Your hot-water system has to match how your home actually uses water.
A water heater does more than make water hot. It has to supply showers, sinks, laundry and other fixtures at the times your household needs them. Equipment type, capacity, energy source, installation conditions and the condition of the plumbing around the unit can all affect performance.
A loss of hot water does not automatically mean the entire unit needs replacement. Some problems can be repairable, while an older or repeatedly failing system may justify comparing replacement options instead.
Proflow services conventional storage water heaters as well as tankless systems, helping homeowners choose the appropriate path based on the equipment and the problem rather than treating every hot-water issue the same way.

Different systems heat water in different ways.
Traditional hot water tanks heat and store a volume of water so it is ready for use. Tankless water heaters heat water as it moves through the unit, without relying on the same type of storage tank.
Neither approach should be selected from the equipment name alone. Available utilities, household demand, installation space, venting or electrical requirements and the existing system all matter when evaluating a repair, upgrade or replacement.
Gas and electric water heating.
The energy source is another important part of the system. Existing utilities and the equipment being installed affect what is required for safe, reliable operation.
Gas Water Heaters
Water-heating systems that use gas as their energy source and require the appropriate gas, venting and installation considerations.
Explore Gas Water Heating →ELECTRICElectric Water Heaters
Electric water-heating equipment for properties where the electrical supply and installation conditions support the selected system.
Explore Electric Water Heating →Signs your water-heating system needs attention.
The symptom is the starting point, not the diagnosis. Similar hot-water problems can have different causes depending on the equipment and its condition.
No Hot Water
The system is not producing usable hot water at all.
Not Enough Hot Water
Hot water runs out sooner than expected or cannot keep up with normal demand.
Water Temperature Changes
Hot-water delivery is inconsistent or noticeably different from normal.
Water Around the Unit
Moisture or visible water near the heater should be investigated to identify its source.
Unusual Sounds
New or persistent noises can justify checking the condition and operation of the system.
Repeated Breakdowns
Recurring service problems may be a reason to compare continued repair with replacement.
Not sure whether you need repair or replacement? Start with an assessment of the existing system and the problem it is experiencing.
Explore Water Heater Repair →The right decision depends on more than the age of the unit.
A repair can make sense when the fault is isolated and the rest of the water-heating system remains in suitable condition. Replacement becomes more relevant when failures are recurring, the equipment is deteriorating, repair is no longer practical, or the household’s needs have changed.
The existing installation also matters. A replacement is an opportunity to review system type, capacity, energy source and whether a different water-heating approach is appropriate for the property.
Explore all water heating services.
Use the directory below to go directly to the service or system you need.
Common water-heating questions.
Why am I suddenly getting no hot water?
The cause depends on the type of water heater and what has stopped operating. A proper assessment should identify the fault before deciding whether the system needs repair or replacement.
Should I repair or replace my water heater?
That depends on the specific failure, overall equipment condition, repair history and whether the existing system still suits the property’s hot-water needs. An isolated repair can be very different from repeated failures in deteriorating equipment.
What is the difference between a hot water tank and a tankless water heater?
A conventional tank heats and stores a volume of water. A tankless unit heats water as it flows through the equipment. Installation requirements and suitability vary by property.
Can Proflow service both gas and electric water heaters?
Proflow provides water-heating services for gas and electric water heaters, along with conventional storage tanks and tankless systems.
Does water around the heater always mean the tank is leaking?
No. Visible water should be investigated rather than assumed to come from one component. The source can only be determined by checking the equipment and surrounding plumbing.
Need dependable hot water again?
Request water-heating service from Proflow for repair, installation, replacement or maintenance across our British Columbia service areas.